Electrical Compliance in Social Housing

Many housing associations and local councils that we work with have struggled in the past when it comes to gathering evidence for proof of access, testing, inspections and repair works. The challenge of storing and managing all the evidence, has resulted in serious paper trails and mountains of admin.

ETM Electrical Test Midlands are leading the way in high-volume electrical testing and installations in the social housing sector. Bespoke software and our online portal that we use enables us to provide customers with all the digital evidence and proof they require to easily demonstrate electrical compliance across their housing stock, whilst removing the need for any paperwork.

During the entire process, the bespoke software platform we use, enables us to take and to provide photographic evidence of the following:

ACCESS – one the biggest challenges when it comes to regular electrical testing in social housing, is getting access into the tenant’s property. Despite pre-arranged appointments from our etm admin staff with tenants, we often find that when we arrive a property, no one is there. We always take photos of the front door of the property using our software to prove that we have been to the property. Our latest vehicle tracking system also assist us. The software we use makes access photos mandatory, and automatically logs times and dates as further evidence.

VISUAL INSPECTION – Engineers use the software to record photographic evidence whilst carrying out the EICR. This could be to report potential electrical safety issues, fire risks and any remedial works required. Photos of the consumer unit, earthing and bonding arrangements are mandatory, this assists our qualified supervisors who ensure that every certificate is accurate and helps us single out certain addresses for audit purposes.

LIMITATIONS – If an engineer can’t access the fuse board or any of the electrical elements that need testing, they can provide photographic evidence of this using our software platform.

REPAIRS – ETM Electrical Test Midlands can provide ‘before and after’ photographs of any repairs that are needed/completed during the time our electrical engineers go in and carry out the electrical testing.

INSTALLATIONS – Where new installations are required, we can provide clear photographic evidence of any new electrical installations.

TENANT/CUSTOMER SIGN OFFS – Engineers record a photograph of the tenant sign off form completed before they leave the property, leaving the tenant with the original.

ASSET MANAGEMENT – If required, we can provide bespoke exit surveys to collect data, such as photos of smoke alarms within the property whilst also logging expiry dates. This provides an added value service to housing associations and local councils.


ETM are accredited specialists in the following areas, providing cost effective compliance services

Portable Appliance Testing (PAT) • Electrical Installation • Electrical Inspection • Fixed Wire Testing• Repairs and Remedial
• Electrical Compliance • Energy Monitoring • Thermal Imaging • Emergency Lighting Testing • Fire Alarm Testing • Fire Extinguisher • Lightning Protection •Legionnaires Testing. ETM Facilities

ETM Electrical Test Midlands offers a range of testing and certification services to support customers in managing compliance around electrical safety for new and existing installations.
For further information, call 01922 710014 or visit www.electricaltestmidlands.com for more advice

Would you like to work with the experts on your Electrical Repairs & Remedial Works? Contact one of the friendly ETM team to find out the next steps. 01922 710 014 | admin@electricaltestmidlands.com

Fixed Wire Testing, electrical testing, installations, repairs & remedial works. Proactive, experienced and accessible. Removing frustrations while assisting customers to plan, manage, install and maintain safe and compliant businesses. A family business culture and service, from expert, accredited professionals.